Club Policies

In order to implement a successful event, certain club policies are in place to ensure quality, consistent service and exceptional, creative cuisine to our members.  Please review the information below.  Our Catering Staff will be happy to answer any questions you may have in reference to these guidelines.  We look forward to serving you!

Off Post Publicity
Except for post newspapers, the purchase of commercial advertisement in any civilian media to publicize a private or club sponsored party is not permitted.

Food and Beverage
The club permits food items such as wedding cakes, military ceremonial cakes, and special event pastry to be brought into the club.  Should you have any other requirements, please ask our staff.  Exceptions are made when unusual circumstances occur, e.g., inclement weather affecting the number of attendees.

Guarantees
To ensure the right items and quantities are on hand for your event, please provide us your menu selection 10 business days in advance.  Two business days before the event,  please advise us of the final number of guests to be served.  We want to prepare sufficient food for the guaranteed number of attendees.

Payments
Cash, personal check, your club card, and any commercial Visa or MasterCard is accepted for payment.   The club will accept your payment two (2) days before the event.  The amount of the deposit will be applied against the total function charges.

Multiple Entrées
The Club uses color codes on luncheons and dinners where multiple entrées are ordered.  This practice expedites services and ensures each guest receives what they ordered.  We will work with the host/sponsor by providing suggestions on the number of entrée offerings and a color code for each entrée that can be used by each attendee.  The use of colored name tags, place cards, or tickets from which the server can distinguish what entrée to serve the guest is helpful.

Serving Time
We pride ourselves in meeting the serving time listed on your contract.  For seated functions, our staff will invite your guest to be seated 5 to 10 minutes prior to actual serving time.  If, for any reason, you need to delay the serving time, please advise the catering staff as soon as possible to ensure quality taste and eye appeal of your meal.

Meetings and Seminars
We specialize in social events for members and guests that contract for food and beverage services.  Members and organizations wishing to use rooms for private meetings and seminars need to contact the catering department for details concerning available times and any applicable room rentals fees.  Included in this document are room rental fees and guidelines in order to plan your meeting budget.

Specialized Audio/Visual, Vendor and Material Guidelines
For convenience, microphones and podiums may be available through the catering department well in advance of the function so we can reserve these items for you.  If a specialty item is not available within the club, we may be able to assist you by providing a list of sources.

Announcement Signs
On the date of your event, the name of your function and the room location will be posted on the marquis in the lobby.  Should you require additional signs, please ask the catering department for assistance.

Cancellations
Room deposits are non-refundable.

Service Charge
The total contracted food and beverage costs include a service charge of 15% for all in-house parties to include a Tab Bar.  There is no service charge on pay-as-you-go bar or open bar.  For special function items ordered for take-out, there is a 10% service charge.

Decorations
All decorations, other than those provided by the club are the responsibility of the host/sponsor.  To preserve the beauty of the club for all members and their guests, we request no nailing, tacking, or taping to the walls, ceiling or another part of the club without approval of management.  The host/sponsor is financially responsible for any damages to the facility resulting from misuse of decorations.  With the exception of place cards and some individual table decorations, all decorations must be fire resistant and meet the codes of the Post Fire Department.  Our catering staff will assist you in coordinating your decorations in accordance with the fire codes.  Please coordinate the time you plan to decorate your tables and area with the catering staff to ensure there is no conflict with other functions.

Property, Liability, and Damages
Neither the club, nor the Army is liable for any damage to, or loss of merchandise, equipment, or articles left in any facility prior to, during, or following any event.  The host/sponsor will be held responsible for any losses or damage to the building, equipment, house decorations or fixtures belonging to the club/post caused by the host/sponsor or guests.  Damages will be billed to the host/sponsor at market replacement cost plus labor.

 

 

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