MWR Professionals

DFMWR’s Mission, Vision and Priorities  


Provide a full spectrum of Quality of Life programs and services of the highest standard possible to the military community. 


Family and MWR- The Customer’s First Choice!



1. Customer Focus
2. Maximize Resources with Fiscal Constraints
3. Teamwork and Cohesion
4. Improve Communication


Service Standards

1.  Provide a Prompt and Friendly Greeting
2.  Treat ALL Customers with Courtesy, Fairness, and Respect
3.  Provide Timely Service – Deliver “On-Time” and “Right” the First Time 


Employee Covenant


Taking care of our customers begins with taking care of you, our employees. We are committed to providing a strong, supportive environment where you can thrive. To that end, we promise to position you for success with:

  • A robust orientation to welcome you to the Family and MWR team
  • Clear performance standards for service excellence
  • Formal and informal training to develop your skills
  • Performance support tools to assist you on the job
  • A holistic program of recognition and incentives to reward excellent service
  • Career development opportunities to reach your full potential

Customer Covenant


We are committed to providing quality through service excellence to our Soldiers and Families commensurate with the quality of their service to our Nation. We understand that we create value for our customers through predictable, consistent, efficient and customer focused service.

To that end, we promise our customers they will:

  • Always be respected and treated as individuals who are valued
  • Receive a prompt and friendly greeting in a professional and courteous manner
  • Experience aesthetically-pleasing facilities
  • Receive timely, accurate and helpful information
  • Be offered high quality products and services
  • Have an opportunity to provide feedback

Army Civilian Corps Creed

  • I am an Army Civilian – a member of the Army Team
  • I am dedicated to our Army, our Soldiers and Civilians
  • I will always support the mission
  • I provide stability and continuity during war and peace
  • I support and defend the Constitution of the United States and consider it an honor to serve our Nation and our Army
  • I live the Army values of Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage I am an Army Civilian

Employee Recognition Program


The goal of the Employee Recognition Program is to recognize and reward individual achievements and successes of Directorate of Family and Morale, Welfare and Recreation (DFMWR) employees that exceed expectations and enable the organization to better achieve its mission.  Click on the “Employee Recognition Program” link above for program details.


Employee Spotlight


Family and MWR would like to thank the DPW team for their quick response in fixing the HVAC system at Rodgers CDC.  Family and MWR appreciates all the help we get from the Fort Bragg Community.


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Click on images to enlarge!

jackie t

Jackie T. received an amazing ICE comment because her customer service is on FIRE!
She was surprised by an impromptu visit from LTG Anderson and received an
XVIII Airborne Corps Command Coin! Way to go Jackie!


Up & Coming

Websites & Resources

Suicide Prevention Training Documents:

Strategic Planning:

100 Best Communities Seal

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